We know that sometimes you might need a little extra support or help to protect your mental health and wellbeing. Whether you are a student or a staff member, your mental wellbeing is our top priority.
During college hours, our Student Services team is your one-stop-shop for information, advice and support. They can help with: lanyard queries, first aid, trips, signin out, bursary queries, admissions, welfare, transport, and general support.
In addition to our friendly and approachable Student Services team, we've compiled a list of alternative resources and contacts below, which you may find helpful.
Please remember, we are here to support you with whatever you need.
If you are experiencing a Mental Health crisis, please call NHS 111 and select option 2. They will be able to provide immediate support and signpost you to the appropriate service.
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Counselling Services
For under 18s living in Leicester, Leicestershire and Rutland, targeted support can be found be accessing LLR My Self Referral: My Self Referral • Leicester, Leicestershire and Rutland. This is an NHS triaging service aimed at linking young people with the correct service for them.
For anyone 18 and over, the Vita Health Group work with the NHS to provide talking therapies to those who need them. Please click on the following link: NHS Leicester, Leicestershire & Rutland Talking Therapies.
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Out-of-hours or Text Support
Young Minds Crisis Messenger
While our Student Services team will always do whatever they can to support you, sometimes you may prefer an anonymous source of support, or require immediate support outside of college hours.
The YoungMinds Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.
They know that finding the right support is important, especially if you need someone to talk to right now. They aim to connect every texter to a trained volunteer promptly to provide crisis help. They will listen to you and help you think more clearly, enabling you to take the next steps towards feeling better.
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NHS Health For Teens Guide
If you’re struggling to cope, feeling down, or more worried than usual, help is at hand.
Below you can download a guide featuring a number of Leicester, Leicestershire and Rutland services that can provide information, advice and support on your feelings and mental health.
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Other Local Services
Let’s Talk Wellbeing
Let’s Talk Wellbeing is available in Nottingham City, Nottinghamshire, Leicester City and Leicestershire and Rutland, offering a talking therapy service.
T: 01509 561 100
Mental Health Matters
Mental Health Matters provide mental health support services ranging from helplines and ‘talking therapies’ to supported housing and safe havens, all based on the principle of supporting each person, as an individual, towards their own goals and aspirations
T: 0300 3230187
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LGBT Services
Trade
Trade offers a range of free and confidential support and advice services around sexual health and HIV; one-to-one emotional and practical support; support in ‘coming out', sexuality and relationships; rapid HIV testing; community-based men’s sexual health clinics; safer sex packs for men and women; and a fully qualified counselling service.
2nd Floor, 27 Bowling Green Street, Leicester, LE1 6AS
T: 0116 254 1747
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Drug and Alcohol Support
Turning Point
Turning Point is a drug and alcohol service covering Leicester, Leicestershire and Rutland.
T: 03303036000
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.wellbeing.turning-point.co.uk/leicestershire/
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Sexual health Support
Leicestershire Sexual Health
Contraception, pregnancy testing, STI testing.
T: 03001240102
www.leicestersexualhealth.nhs.uk
Trade
Trade offer a range of free and confidential support and advice services around sexual health and HIV; one-to-one emotional and practical support; support in ‘coming out’, sexuality and relationships; rapid HIV testing; community-based men’s sexual health clinics; safer sex packs for men and women; and a fully qualified counselling service.
2nd Floor, 27 Bowling Green Street, Leicester, LE1 6AS
T: 0116 254 1747
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Death/Bereavement support
The Laura Centre
Confidential support, advice and counselling based in Leicester.
Grief Encounter
Grief Encounter is a national organisation that supports young people who are experiencing bereavement.
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Anti-bullying
We take the health, safety and wellbeing of all of our students very seriously. All College staff are trained to ensure the wellbeing of students and to ensure that the college is a safe and welcoming place to learn. You can contact your tutor or the Student Services team if you or someone you know is being bullied.
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Childline
Childline is a free 24-hour helpline for children and young people in the UK.
T: 0800 1111
- NSPCC
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Other Support Organisations
Child Exploitation and Online Protection (CEOP)
This national organisation helps keep children and young people safe from sexual abuse and grooming online. Help is available for children, young people, parents and carers.
www.ceop.police.uk/Safety-Centre/
Papyrus
Papyrus provides information and support for anyone under 35 who is struggling with suicidal feelings, or anyone concerned about a young person who might be struggling.
T: 0800 068 41 41
The Mix
The Mix is an online guide to life for 16-25 year olds. Straight-talking emotional support is available 24 hours a day. You can chat about any issue on their moderated discussion boards and/or in their live chat room.
Samaritans
Samaritans provide emotional support for anyone feeling down, experiencing distress or struggling to cope.
24-hour helpline: 116 123 (freephone)
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Youth Access
Youth Access operates a network of member organisations that provide local information, advice and counselling services. The Youth Access website and helpline can direct you to services in your area.
T: 020 8772 9900
Young Minds
Young Minds is a national charity committed to improving the mental health of all babies, children and young people. They provide information for both young people and their parents.
T: 020 7089 5050 (general enquiries)